Empathy. Its Role in the Workers’ Compensation Claims Process

Caring counts. In fact, when it comes to showing empathy and compassion for injured workers, a personal approach can have a marked impact on outcomes – for the individual, for their family and for the employer. When claims are managed with the injured workers’ needs in mind, the outcome can be positive for all involved.  Read full article.
Mark Debus, Clinical Behavioral Health Specialist, Sedgwick / WorkComp Wire / March 19, 2019


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