Twenty years ago, no one talked about worker advocacy. Employers had money on their minds. When someone was injured on the job, the goal of insurance companies was tailored to deny or not pay a claim. Naturally, this attitude resulted in inherent distrust on both sides of the table; workers didn’t trust their insurers, and the physicians rehabilitating workers didn’t trust the insurance companies. A sense of compassion was not present. Fingers were constantly being pointed. Thankfully, the need for humanity was recognized. Read full article.
Emily Spennato / Risk and Insurance / November 6, 2019